Hi I’d like to know whether any of you know about this company: Jinjiang Jiaxing Groups Co. Ltd
Their representative is Peter. I requested for a sample and he asked me to pay first before they can commence on the materials and prototype.

Here are the details of his company:
JinJiang Jiaxing Group Co.,Ltd ( ADD: XingBan Industrial Area,JinJiang,FuJian, China 362200)

Emails: sales15@jiaxing-groups.com  jiaxing@jiaxingwear.com peterunibest@vip.163.com

Skype: jiaxingsales15 Tel:+0595-82102703

Manager phone:+86-13860778887     Fax:+86-595-88157338

Websites: http://bag.madeinchinese.com

Global Sources link: http://jiaxinggroup.manufacturer.globalsources.com/

87 Thoughts on “Can this company be trusted? – Jinjiang Jiaxing Groups Co. Ltd

  1. Svavar Halldórsson on January 16, 2015 at 1:44 am said:

    I have done a litle business with them and all was good.

  2. Richard Varga on March 27, 2015 at 1:53 am said:

    Same story with me. I sent some money, and although I havent got the product, I saw it on picture. So it seems reliable so far. Well see…

    • Have you received product yet Richard?
      I also have seen photos of my product, but I am wary after reading this message board to continue… I would really appreciate knowing from you if things went smoothly?
      Thanks Teal

  3. Jeremy on May 12, 2015 at 8:51 pm said:

    Any update on your product @Richard Varga ?

  4. andy on May 21, 2015 at 6:38 pm said:

    Hello. I would like to know if this is a real company too as I’m about to pay to get a sample made.

  5. Daniel Potter on May 26, 2015 at 9:16 am said:

    Anyone have an update on this company? Interested in using them.

    • I have purchased quite a bit from them… and they have been very cooperative. I have received everything I ordered, and in a reasonable timeframe. The quality is good…. You need to pay for the samples, but it’s important to get the samples… Sometimes my samples were not what I expected. You need to be very specific on the changes they need to make, and insist on YOUR quality standards. That said… they have met my expectations. I will continue to order from them.

  6. Jaime on June 4, 2015 at 5:18 am said:

    Have any of you received your samples or have dealt any business with them?

    We’re considering them as a clothing manufacturer and would be having samples made soon.

    Thanks,
    Jaime

  7. Daniel Potter on June 8, 2015 at 10:30 am said:

    I got my sample from them. They sent me the wrong item….much cheaper than the one we agreed upon. Disputing my paypal payment now as they are refusing to send the correct item.

    Be warned.

  8. James on June 16, 2015 at 12:45 am said:

    Working with Peter now. Will see what comes of it. and will re-post here Have a great Day!!
    James

    • I worked with peter and after paying $1800 deposit for the pre production sample, and agree a price then he comes back and asked for and extra $5.90 per unit which was originally quoted at $8.50 so a total of $14.40. Absolute crooks stay clear of them

    • Brian on April 18, 2016 at 5:24 pm said:

      I posted a comment about Peter at this company a number of months back who after quoting and recieveng my deposit for an order came back requesting another $5.90 per unit, I was left with a real dilemma they had $1400 of mine, and I couldn’t afford an increase of $3000 extra they were now asking for over and above the $2800 I still owed. To complete the order, in disgust I emailed the company threatening them in whatever way I could to damage their reputation at which point peter was removed from dealing with my account, and a new sales person assigned, Her name is Andy and though they were unable to match the original quote due to peters inexperience in quoting , we did agree on just over $2 extra per unit.so all in all we received the blanket which looked fantastic, but was not as per weight we agreed, seems they don’t use the same weighing method we use in the west but the quality of the print was amazing ,they are waterproof as per requirement they weren’t on time for the season we planned to sell them in, but I’m sure they will sell this time around,Andy was very helpful and courteous and determined to restore their company name in my eyes, wished it had been her for the start, I will order again.

  9. okereke on June 16, 2015 at 5:18 pm said:

    I also want to do business with them but I am scared. Does someone know them?

  10. Merelyn on July 10, 2015 at 11:33 am said:

    Any updates?? 🙂

  11. I have done many business with jinjiang jiaxing groups company,and they served will,and the quality is good,we will have more order with them.

  12. served well and also the goods can be shipped on time,they are kind.

  13. place an big order this time,and with good quanlity and price,can have further order with peter

  14. Lal Daswani on August 11, 2015 at 10:45 pm said:

    I have a bad experience with Peter. He took and order and I sent in the payment and now he is asking for price increase. Still am waiting for the shipment and no news. Be careful of this company. Think they are not very straighfoward on how they do business.

    • I just read this and though it was my own comment…here was mine
      I worked with peter and after paying $1800 deposit for the pre production sample, and agree a price then he comes back and asked for and extra $5.90 per unit which was originally quoted at $8.50 so a total of $14.40. Absolute crooks stay clear of them

    • amanda on May 6, 2016 at 6:51 pm said:

      Thst right
      Peter is there to cheat
      i dont understand how thay are in all the best websites
      They are absolute crooks..
      WATCH OUT !!

  15. Sent sample money and waiting for sample now, maybe it’s holiday this weekend, no answer for 5 days now

  16. Also interested. Any updates? Last post from September…

    • Brianne on December 29, 2015 at 1:14 pm said:

      I’m purchasing from them now Karl… everything seems okay… and if there are any issues I will just dispute through paypal.

  17. updates?

  18. Richard on February 25, 2016 at 5:40 pm said:

    Hi All,
    I was in the process of arranging payment when your comments were brought to my attention. I am now concerned that this is not legitimate.
    The Phone numbers I have for Peter Wang at Jinjiang Jiaxing Group Co., Limited are:
    +86 7558 3195 109
    +86 595 8815 6338
    their Fax is:
    +86 595 8815 7338
    The e-mail addresses used so far are:
    sales@loveslipper.com
    sales19@jiaxingwear.com
    sales12@jiaxing-groups.com

    I’ve checked their website and spoken with their bank after they gave me their details at the China Merchants Bank. H.O. Shenzhen to see if they were a ligit group – but they were as much use as a hole in bucket!

    Not sure how to proceed, so some advice would be helpful from anyone who know’s them better!

    • Richard on May 20, 2016 at 12:03 am said:

      Hi All,

      Since my posting above i have spoken with several customer of this group and decided after positive responses to take the risk and begun working with Peter and the Jiaxing group 2 months ago.

      So far they have been good with me. The designs, drawing, samples have all been top quality and i have been very please with them and Peter is very helpful.

      However, I have found that you have to ask a lot of questions before you get all the answers you need and its best to ask closed question so the answers are Yes or No. So do your homework and beware the unasked question!

      For example: I ordered a mould to be made and it was ready on time at a fair price and samples were excellent so we decided to order a bulk amount. We were then told this could not be done with one mould and we needed another 3 minimum so that the machines they have can work efficiently and without wastage. This information was not forthcoming when we started so came as quite a surprise. However, Peter did find a solution, but if we took up that solution the prices would have trebled. They are now completing the other moulds for me and we are getting through the process.

      You will need to keep on top of them and explain clearly what you are looking for and want, but that is no different from any other Far Eastern company i have worked with.

      We will let you all know what happens and how this pans outs, but so far so good.

  19. david379 on March 19, 2016 at 9:17 am said:

    We have got a deep mutual understanding after two years pleasant cooperation.
    I trust them

  20. manjash on April 1, 2016 at 3:13 pm said:

    HI RICAHRD
    BEWARE THEY ARE NOT LEGIT JIAXING IS FAKE FRAUDULENT COMPANY
    ALL CHEATS AND EXPERT SCAM COMPANY
    GOOD LUCK

  21. Katrina on May 3, 2016 at 6:13 am said:

    I have paid them $200 for the sample and as soon as they got my money, they stopped responding to my messages and I ahem never received my sample.

  22. Troy on May 19, 2016 at 12:47 pm said:

    HI good night night, I am sorry to be doing this, I found this website by accident, I am a visual artist from the Caribbean and I am looking to start wholesaling my art, so I was looking at how the Chinese do it, so I could copy them, so I was looking at this same company you guys are talking about, would have ordered a sample to see what it looks like and see how I can do a better painting and sell just a little above or below the Chinese, and I was looking to see if people had anything bad to say about the company and I found here, I would just love to ask if any of you was thinking about buying whole sale real painted art, I would love the opportunity, to sell you a high quality hand painted painting, at a very reasonable price, thanks and sorry for selling in your blogs, I am really looking to make some cash from my art, its very hard in the country I live thanks, I wont ask for up front money for any Sample, and sorry again, 246biz@gmail.com

  23. Good Morning from the UK

    I have been looking over the reviews here, about this company as I am thinking of doing some business with them. All advise would be welcomed and considered.

    From what I see and taking way from all posts. Is to be very clear to what I want and to make sure before I place a order or send payments for any good or services. To lock down a price and get it in writing.

    I am seeing 70% good dealings and 30% issues with different things. I ask anyone reading this who has had dealings or is currently using this supplier to give me your most honest advise.

  24. We receive their sample, and it is fine, We plan to place to order and tranfer the payment today. The person is Peter from jiaxing groups company, sales12@jiaxing-groups.com, it seems very kinds of this guy. Hope everything will be fine.

    Keep Update

    • Robert Jones on July 28, 2016 at 10:49 pm said:

      Don’t do it – I hope it’s not too late – they scammed me for thousands of dollars and all I got was the sample. I can send you the messages – Peter if that’s his name is a con artist .

  25. We got the mass production yesterday, the quality is very good。 We pay $18500 for this order. Everything is going well with the jinjiang jiaxing company. The Person is great guy. I am very happy.

    I trust this company, They really do a good job. And we think will repeat the order this month.

  26. Pratik on June 22, 2016 at 9:49 pm said:

    Hi everyone, my name is Pratik and I am from India.
    We ordered cotton mesh bags @ fob USD 0.50/- and till the day of deposit of advance payment everything was great !

    After depositing 20% advance they were asking for over 2 times increase in cost.
    After a lot hue and cry they eventually paid us back some portion of our money

    Still not sure if they are truly scammers,but there is indeed something wrong with this company.

    Adding to this is the mystery that they are using multiple email ids but I think it’s operated by a single person Peter.(Not super sure if this is his actual name)

    Because of the spoil they did we had to loose 8,000 USD as compensation for our client.

    Please do not do business with any Chinese supplier unless they have trade assurance.

    Indeed people like Peter are helping the Chinese economy boom ! But the question is – till when ?

    Regards,
    Pratik

  27. Teal on June 24, 2016 at 1:17 pm said:

    This guy Peter is the worst! They charged me 830. For a sample, and sent me fake photos of my private label item. Then when I wanted to not continue, he harassed me and is still harassing me by email… Pretending to be other people In The company. He only wanted my money, and would not leave me alone even though I begged them to never email me again! They would not refund my money, and if I can save one person what I have gone through with this company I will have done a good thing. Also, notice most people on here that say it’s a good company, sound very much like Peter, I think he is trying to seed this forum with positive reviews ….. What crooks!

  28. Michael Chung on June 29, 2016 at 12:18 am said:

    I have been working with Peter since 7/2015 on developing a design I came up with. After a year, there hadn’t been much results and finally, I recd a sample. Because the design is different than mine, I sent Peter & company an email to confirm if the sample derived from my idea and if I would own the design, sample, product and intellectual property and that I own complete rights to it. with it, I sent a deposit for mass production. While a preproduction sample was on its way to me, I noticed something on the sample that I didn’t see before. After further research, the sample belongs to another company and not original. Now, Peter won’t provide a full refund saying that they’ve already purchased the material for mass production. I am still fighting to get my money back.

    So, potential customers beware!! Everything may run smoothly but if there is a slight hiccup, good luck on getting the company to make it right!.

  29. Johnny on June 29, 2016 at 8:41 am said:

    How do these assholes post messages favorable to themselves!

    Boobo Enzinger??? WTF???

    You are not helping yourselves with fake comments

  30. optima on July 1, 2016 at 4:17 pm said:

    I posted a comment about Peter at this company a number of months back who after quoting and recieveng my deposit for an order came back requesting another $5.90 per unit, I was left with a real dilemma they had $1400 of mine, and I couldn’t afford an increase of $3000 extra they were now asking for over and above the $2800 I still owed. To complete the order, in disgust I emailed the company threatening them in whatever way I could to damage their reputation at which point peter was removed from dealing with my account, and a new sales person assigned, Her name is Andy and though they were unable to match the original quote due to peters inexperience in quoting , we did agree on just over $2 extra per unit.so all in all we received the blanket which looked fantastic, but was not as per weight we agreed, seems they don’t use the same weighing method we use in the west but the quality of the print was amazing ,they are waterproof as per requirement they weren’t on time for the season we planned to sell them in, but I’m sure they will sell this time around,Andy was very helpful and courteous and determined to restore their company name in my eyes, wished it had been her for the start, I will order again.

    • Michael Chung on November 2, 2016 at 9:09 am said:

      Since my post on 6/29/2016, I have since received a full refund of my deposit. While I did received a full refund, it does not change my experience or what happened.

  31. ROBERT JONES on July 9, 2016 at 2:14 am said:

    DO NOT DO BUSINESS WITH THIS COMPANY, THEY SYTOLE 967.20 FROM ME!!!! I AM SPENDING COUNTLESS HOURS FIGHTING TO GET ME MONEY BACK!

  32. ROBERT JONES on July 9, 2016 at 2:15 am said:

    DO NOT BELIEVE THE GOOD REVIEWS – THEY ARE FROM PEOPLE WORKING FOR THE COMPANY BUT CLAIMING TO BE CUSTOMERS ! NOW THEY WONT EVEN CONTACT BE BACK! DO NOT DO BUSINESS WITH THEM!

  33. Hi, Johnny,

    We visit the their company in China during the Middle of Augest . it is great company, they are very friendly and hospitality. Still now, we didn’t get any trouble with this company.

  34. Hello this is Pratik from India , cannot say If this is a fraud as Peter refunded us the payment we did for one of the bag order .

    Though he took the order at cheap rate and increased the price later to which we did not agree , Immediately Mr Peter refunded us the money back !

    Cannot comment what others have to say but I think Mr Peter is a good person. Will definitely want him to be more careful and professional in future If he does wants to get successful !

  35. Camille on October 18, 2016 at 10:39 pm said:

    DOES ANYONE KNOW ABOUT LILY? I am working with an employee at that company named Lily. I would love to know your experience before purchasing. Thanks!

  36. Hi All,

    Liam from Australia here I have been dealing with this company for just over 8 months and haven’t had too many issues a couple of hiccups at the start but due to the volume we are buying I believe we would be classed an important client. The best way to deal with these guys is as stated above be very direct and give really clear instructions one major thing that has helped us is that our company has a subsidiary shipping company so we avoid any delays by organizing our own transport which has made the process a lot cheaper and stress free and our team in China is able to physically check the factory if we have any issues. I do believe if you only order very minimum amount that you won’t be taken care of properly so I would advise to talk a bit of shit and over exaggerate the amount which you intend to buy in the future.

    Hope this has helped a little bit.
    Cheers

  37. Hi Camille,

    We are a start-up and I have ordered some items via LILY from JinJiang Jiaxing Group. She used to be in my contact before I paid the money for a specialized item however She/he stopped sending any messages or responding once the payment was made( 5K AUD). Although its been few days my best strategy is to wait and watch. Only make payment via PayPal so that you can raise a dispute easily incase things dont turn out to be the way u want. I took that precaution by paying via PayPal. I will keep you posted if things change.

  38. Nava Youn on November 16, 2016 at 11:47 pm said:

    Peter and this company are an absolute fraud. Please do not trust them. I paid over $1200 USD for samples to be made and sent to me. Please note this is not the first time I have dealt with manufactures in China. Peter and I had agreed to exact product specifications, price and production deadline. Once he received my money he simply said he could not make the product I wanted and offered me something completely different at an inflated price. I of course said this was not acceptable and asked him to refund my money. He said he could not- which is absolute CRAP. I have contacted lawyers in China and the USA but for $1200 it si not worth the legal fees- that being said I do have a lawyer friend who is looking into the situation. All I can say is go to another manufacturer!

  39. Hi all
    Camille, I am also in discussion with Lily and she seems to be helpful/trying to accommodate my needs. But after all the bad reviews I am very apprehensive about working with this company.

    Has anyone else worked with Lily and what is your experience?

    Thank you
    Mimi

  40. William on December 19, 2016 at 4:05 pm said:

    Hello, hope you can read my reply as soon as possible.
    Lily is a saleswomen in that company. The company have about 40 salesman or saleswomen , and the male is all called peter and the female is all called Lily.
    They are a trade company and they often attract people at the low price but raise the price after the order is confirmed .

  41. All of you have no right to complain or talk on this topic if you havent gotten your lazy broke arses on a plane and went to visit “Peter” and his factory in China. You can not do successful business with China unless you go there in person. Many people are just free lance agents… and when you think you are talking to “someone else” via email, you are probably speaking to the same person

  42. camille/vishal

    lily came in with a quotation lower than all bidding manufacturers. once i approved of the sample, the price suddenly skyrocketed and was comparable to that of the others. as you can imagine, this left a nasty taste in my mouth, so i reached out the other vendors.

    as it turned out, neither of them could deliver the goods. the people providing the quotes were sales folks, having no engineering background, whatsoever, thus forcing me back to jinjiang jiaxing group.

    i made a deposit to begin production a month ago. last week, lily asked that i pay the balance in advance of final production and delivery. i responded by requesting a photo of the said production and haven’t heard from her since.

    i think i’m out of just over $2,000.

    • Kara on July 3, 2017 at 6:21 pm said:

      Hi there,
      this is Kara-Jinjiang Jiaxing Groups’s Customer Service, we just discovered this web and found some bad reviews which we need to clarify.
      We will never be malicious to attract customers at low prices. The reason for the late price increase may be the time from the beginning to the final order is too long, the raw material prices lead to higher costs.
      as to the balance ,will be payed just before we deliver goods ,not in advance of final production please noted.
      have you ever got your production or money?if you have any other question please kindly contact us.

  43. Hi All

    I will visit this company this week, and Bring all the information to Peter and Lily

  44. leonildo on January 13, 2017 at 10:53 pm said:

    hi, I am Leonildo from Italy, we have been in contact with Peter for several months, and accidentally discovered the online forum message, I was ready to order , so how to do?

  45. leonildo on January 13, 2017 at 11:03 pm said:

    hi, I am Leonildo from Italy, we have been in contack with Peter for several months, and I accidentally discovered the online forum message. I was ready to order, So how to do?

  46. May I have the info and contact info for the company you use for the less expensive price that deliver to the U.S? Do they also handle customs?

  47. Winter on March 7, 2017 at 8:45 pm said:

    Is everything still going good with this company because I paid for a sample and been trying to contact them and they haven’t responded?

  48. Winter on March 8, 2017 at 12:04 am said:

    How did everything go with your visit to the company? Are they legit?

  49. Winter on March 8, 2017 at 12:12 am said:

    Any new news about this company, anyone?

  50. Terry on March 29, 2017 at 2:11 pm said:

    Guys I cannot stress enough that it is a VERY bad idea to deal with Peter and this company. They will be very attentive at first and as soon as you make your first deposit payment, you should be prepared that they will rarely respond to you at all. You will be chasing them forever. They have the worst customer service and Peter is the worst of all of them. I can only warn you and hope you don’t make the same bad decision I have and lose ALOT of money with these scoundrels. Go elsewhere, these guys don’t manufacture any of the goods they sell. They just buy the goods and sell them on at a higher price.

  51. carlos rivera on April 7, 2017 at 4:19 pm said:

    Hi all
    We are going to import slippers from China. and we found this company. in contact with Peter now. he will sent me a sample. hope everything will be fine

  52. Hi, We visiting this company for 3 times during these 2 moths. There are a big groups company , and more than 200 employee, It is safe to do business with this company

  53. carlos rivera on April 21, 2017 at 2:40 pm said:

    I am received sample and the quality is nice , and I have been placed a small order,
    In the future. I want to visit peter when I place the big order

  54. I have been struggling for over a year to have a decent prototype made by this factory. I cannot say that anyone at this factory is competent in any way. They are terribly slow and do not understand even the simplest instruction. Very difficult to work with and would not recommend to anyone! STAY AWAY!

  55. Winter on April 29, 2017 at 1:58 pm said:

    The people on here thats giving good reviews are lying and I believe they work for the company, they all talk the same. This company is terrible and I believe they are scammers. Trying to get my money back now

    • Timothy on August 18, 2017 at 2:32 pm said:

      So confusing. How did it go? Did you get your money back? They did refund my money after I called off the order because the price wasn’t the one we agreed on. But now I kinda have to go back to them cause I can’t find a better price eleswhere. Seems like it was reasonable for the price raising with few changes of my design after all. Can they be trusted? not sure what to do now.

  56. leonildo on June 9, 2017 at 3:11 pm said:

    Hi All, hi, I am Leonildo from Italy,

    I contact with Jinjiang jiaxing group company on 9th Jan, 2017

    And place order USD50,000 to jiaxing company on 3rd march

    Production shipping on 5th April

    Receiving the container production on 20th May.

    Got all the production on 2nd June

    It is our first time to import from China. very sucessful

    All the information is true.

  57. Now it looks like they are in the business of sending out fraudulent emails I got this with a blocked attachment in our companies email box today:

    Good Day,
    I am really disappointed with the kind of treatment of I got from your
    colleague when I asked for prices. He was very rude to me and that is a
    wrong way to treat customers. It is absolutely wrong to use the
    word (Fuck You) in a place of work. I felt so bad because it was my birthday.
    I think he was having a bad day but that isn’t enough reason to insult customers.
    I felt soo bad and it made me think if I did the wrong to patronize your Company.
    I walked out of your office angrily but later that day, I talked with your old customer
    who sent me your email and said you can attend to my enquiry.I’m still interested in
    the prices but I’ll be happy if this issue is resolved first. I don’t know his name
    but I took a photo of him with my phone. See attached and I hope you can resolve
    this or take it to your superior.
    Thanks
    Ms.Lisa Wang
    purchase Manager
    Xingban Industrial Area, Xintang
    Jinjiang Jiaxing Groups Co. Ltd

  58. Vasili on August 8, 2017 at 3:30 pm said:

    Hello everyone,
    I am Vasili from Russia, I plan to make an order of about 50,000 thousand USD to them.
    But after reading all the comments I’m confused, everyone has different opinions about this company.
    I worry that positive comments will not be written by yourself.

    Who really had a deal with this company, please let me know and tell me your opinion.

    Thank you in advance.

  59. Vasili on August 8, 2017 at 3:35 pm said:

    Hello Leonildo. can you please contact me at this email freedom239@mail.ru and say more about this company.

    THX

  60. JimmyPit on August 14, 2017 at 11:39 am said:

    why good reviews and bad reviews here the same time? who should trust? can somebody help me? I just paid $350 for samples, what should I do now? am I going to see my samples or my money again?

    • JimmyPit on November 14, 2017 at 2:07 pm said:

      well they didn’t disappear, I got my samples, actually three times, cause I changed the material and design a little, they have been very helpful, better than my last supplier, just got what I wanted. anyway, decided to trust them.

  61. Kalob Rogers on September 29, 2017 at 9:55 am said:

    My advice with this company when using Alibaba ALWAYS AND I MEAN ALWAYS use Alibaba trade assurance program. Best advice you can get. Alibaba will refund no questions asked if there is a hiccup from the supplier. And if the supplier will not do Trade Assurance program for your sample or order it is a dead giveaway that there is a huge possibility for a scam.

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